The New Throne for Your Home toilet voucher program offers up to $90 per toilet to replace existing high-flow toilets with low-flow or High-efficiency toilet models. Typical pre-1985 toilets use between 5 to 7 gallons per flush and post-1985 to pre-1991 use 3.5 gallons per flush. The low-flow toilet uses 1.6 gallons or less per flush —saving more than 50% every time it is flushed. The high-efficiency toilet uses less than 1.3 gallons per flush—saving more than 60%.

Who Qualifies?

• Customers of Dallas Water Utilities (DWU)
• Customers that own or rent a home built prior to 1992

Who Does Not Qualify?

• Customers that have received a low-flow toilet through any other City of Dallas program
• Customers that have existing low-flow or high efficiency toilets
• Customers with homes or bathroom additions built after 1992

The voucher program is for point-of-purchase discount. However, there is a rebate option if you prefer to purchase your toilet first and then request a rebate. The rebate will be in the form of credit on your water bill. No cash rebates will be offered. There is a maximum of two (2) toilets per single family household regardless of which option you choose. For the voucher option, use this toilet voucher application. For the rebate option, submit this toilet rebate application and mail to:

Dallas Water Utilities
New Throne for Your Home Program
660 Preston Forest Center #522
Dallas, TX 75230

Multi-family managers and owners should download the multi-family voucher application for more details or or call the Water Conservation Division at (214) 670-3155.

DWU will record all toilet retrofits by address. If the records show that the maximum number of toilets have been replaced at a given address, no vouchers will be issued. DWU will pre-qualify each applicant through its program records and the Dallas Central Appraisal District for the number of bathrooms and the age of the residence. Vouchers are limited and will be issued on a first-come, first-served basis. Customers must agree to an installation verification check by City of Dallas staff.

Call (214) 670-3155 to have an application mailed to you. You may e-mail questions through our contact form.

For more information regarding the New Throne for Your Home Toilet Voucher Program, go to the Frequently Asked Questions web page.