Who Qualifies?
- Dallas Water Utilities (DWU) customers who own their home.
- Customers who rent their properties or serve as landlords may qualify on a one-time basis, per address.
- If renting, a consent letter is required from the homeowner that includes the following:
- Tenant’s name
- DWU account number
- Telephone number
- Property address
- Customers who still have toilets that were installed before 1994.
Note: Toilets received through the NTFYH Program are subject to an in-house installation verification by an inspector.
Note: For the rebate option, the receipt must be no older than six months from the day of purchase.

